If you attempted the RMA process prior to the warranty expiring, customer support might make an exception. . I had a V1 and had to send that back to repair for a broken audio jack (under warranty), and I got my V2 when the V2 broke again. Why the sudden change of heart? Microsoft has extended warranty coverage for all Xbox Elite Controller Series 2 units, with refunds promised to owners who previously paid out for repairs. So I’ve had the elite controller series 2 for about 8 days now, I bought it from Target for my birthday and I asked for the 3-Year warranty, which I got, but I’m not exactly sure how to apply it. Out of warranty they tried to pull this 100$ BS. If you have the Xbox Elite Wireless Controller Series 2, the 14-character serial number is in the lower centre on the back of the controller. Controller serial numbers are 14 characters long and don’t include dashes. ; If you have the Xbox Elite Wireless Controller Series 2, the 14-character serial number is in the lower center on the back of the controller. I just returned mine this week because of RB double click and Lb not working sometimes - lmao Microsoft makes comfy controllers but they’re SHIT when it comes to durability, especially at fucking $180 MSRP. But also it endlessly disconnected from my console every few minutes. Thinking of just going that route. I didn’t really want to pay the $100 either but just said screw it. Next time I’ll complain a bit more and see what happens. Controller-Seriennummern sind 14 Zeichen lang und enthalten keine Bindestriche. Instructions and Information on submitting a repair request: https://support.xbox.com/help/hardware-network/warranty-service/getting-your-product-serviced. It was defective. Apath. You can find the full list, Search the community and support articles. For Elite Controllers, it's 12 months in the UK and 90 days in the US (unless purchased in an Elite bundle, which is 12 months). 90 day warranty for a 180$ controller is a JOKE. I can't even get a phone number or an email to contact. New comments cannot be posted and votes cannot be cast. Make sure to register your xbox, then when signed in you will see a list of your devices, and you can order replacements and check warranty here. Imagine playing Rocket League where LB is your jump button and LB randomly double clicks. In an update posted over on the Xbox Support website, Microsoft says, "We’ve received claims that a small percentage of our customers are experiencing mechanical issues when using their Xbox Elite Wireless Controller Series 2.To ensure your satisfaction, we’re extending the warranty coverage period on Elite Series 2 controllers from 90 days to 1 year from the date of purchase. Experience limitless customisation with new interchangeable components and exclusive button-mapping options in the Xbox Accessories app. Ihre Controller-Seriennummer wird möglicherweise nicht erkannt, wenn Sie Ihren Controller noch nie angeschlossen haben oder wenn Sie innerhalb der letzten 48 Stunden zum ersten Mal eine Verbindung hergestellt haben. My second question: where did you leave the review? Is it in fact a lifetime warranty like some people are saying? I get the controller in USA but I live in Mexico in case i could apply for a warraty can i take it here in Mexico or do I have to send it to USA? The warranty on your device is valid in the country or region where it was purchased. 1; 2; 3; Next. Your controller serial number may not be recognized if you’ve never connected your controller, or if you connected for the first time within the last 48 hours. Microsoft has launched an extended warranty program for the Xbox Elite Controller Series 2. They have had mine for almost a month. Reply I have the same question (1) Subscribe Subscribe Subscribe to RSS feed; Replies (1) RainingRoses. my series 2 stopped charging or working without cord. Discussion. Unfortunately, your warranty period expired in February. Prev. You might want to talk to Microsoft if you’ve had to get repairs for the Xbox Elite Wireless Controller Series 2 in recent months. Microsoft knows and the shoddy elite 2. What if i purchased my device in another country? Oct 25, 2017 1,893. Press J to jump to the feed. Out of warranty they tried to pull this 100$ BS. "We’ve received claims that a small percentage of our customers are experiencing mechanical issues when using their Xbox Elite Wireless Controller Series 2," wrote Microsoft. I keep finding differing stories on the warranty for the xbox elite controller. Microsoft is extending the warranty of the Xbox Elite Wireless Controller Series 2, the premium controller it debuted last year, according to a support document spotted by … Both mexico and the usa are on the standard limited warranty list, so there shouldn’t be any problems. There is a serial number on the stciker inside the controller, but it has too many digits for the "register a device" option on the website. I refused. I found hitting rb really hard fixes it for a bit.... Not ideal, but it works. Has anyone bought theirs from Costco? Whaaaat!! Oct 15, 2020 #51 Microsoft had 90 day warranty for their X360 HDDs. If your device or accessory is in warranty, repairs and replacements are free : ), Thanks for reading and hopefully I answered your question. Gaming Forum . I understand you are enquiring about your Xbox series 2 controller and weather you’ll be able to request a service repair from another country. Optimiere dein Gamingerlebnis mit Xbox-Zubehör und Controllern für Xbox Series X|S- und Xbox One-Konsolen, Windows 10 und mobiles Gaming. Check your warranty Sign in to check the warranty status on your controller. Go. I’ll do my best to answer your question. Thanks for your feedback, it helps us improve the site. The Hello, I want to know how long is the warranty for a Xbox series 2 controller? You can follow the question or vote as helpful, but you cannot reply to this thread. A controller that wasnt abused or dropped. If you own an Xbox Elite Controller Series 2, your warranty has just gone from 90 days to a full year, which is a huge increase. Both mexico and the usa are on the standard limited warranty list, so there shouldn’t be any problems. I want to know how long is the warranty for a Xbox series 2 controller? For a 180$ controller to not even last 6 months and then try to charge people an additional 100$ for a replacement is highway robbery. To ensure your satisfaction, we’re extending the warranty coverage period on Elite Series 2 controllers from 90 days to 1 year from the date of purchase. Next Last. You can find the full list here. This thread is locked. First Prev 2 of 3 Go to page. Microsoft finally upgraded the Xbox Elite Controller Series 2's pathetic 90-day warranty to a whopping one year. In addition to the A button being unresponsive in the last video. Microsoft has quietly extended the warranty for its Xbox Elite Controller Series 2 controller from 90 days to one year after acknowledging mechanical issues on some units. I wonder if they will reset or excited my warranty once they serve it back :(. Xbox Elite Series 2 warranty. I have the LB (and Y) double click. Just the controller, no accessories. And irregardless, can you register the controller like you do a console? It’s $20 cheaper and they are known for their great return policy. The all-new Xbox Elite Wireless Controller Series 2 features over 30 new ways to play like a pro, including adjustable-tension thumbsticks, new interchangeable components, up to 40 hours of rechargeable battery life, and limitless customization with the Xbox Accessories app on Xbox One and Windows 10. Wenn Probleme mit den Tasten, Ministicks, Triggern oder Bumpern Ihres Xbox-Controllers … Microsoft is offering a free extension of the Xbox Elite Series 2 controller warranty to a full year, up from the original 90-day manufacturer’s guarantee that’s standard for consumer electronics sold in the United States. Thanks. This build quality is disgusting, I hate it. or Xbox is sold. I don't have a 2nd controller so I'll be stuck without anything while it's out for warranty repair. Xbox Elite Controller Series 2 warranty extended from 90 days to 1 year Thread starter Judge; Start date Oct 15, 2020; Forums. my series 2 stopped charging or working without cord. My V2 left bumper is going out. Press question mark to learn the rest of the keyboard shortcuts. However, there have been several sources that claim they had a much longer warranty on this product, up to 2-3 years. 90 day warranty for a 180$ controller is a JOKE. I moved my router to a different floor to clear up any interference but it just kept doing that. Don't really want to pay another $100 to get it fixed when it's 3 months out of warranty on a $180 controller. I refused. * All xbox controllers from microsoft come with a 90 day( 3 months) warranty. Your one source for all things Xbox on Reddit! In case they try to pull the same stunt on me. - I understand this is referring to devices, but it should apply to accesories too. Xbox Elite Controller Series 2 - Warranty I bought an Elite 2 In December 2019 from Amazon.ca and by the standard accessories warranty, it gave me a 90 day warranty. If you own an Xbox Elite Controller Series 2 and have been experiencing hardware problems, Microsoft has decided to offer some welcome relief. Um Ihre Zufriedenheit sicherzustellen, haben wir den Gewährleistungszeitraum der Garantie für Elite Series 2 Controller von 90 Tagen auf 1 Jahr ab dem Kaufdatum verlängert. So my RB failed as well in a similar way. $180 rip off. I definitely was not happy to pay the 100.. but yeah complete joke of a warranty on a premium item. The endless disconnects and useless RB was insanely frustrating. I'm in the same boat and I do not know how to contact Microsoft, as when I go through their support page it keeps telling me they cannot help me as my product is out of warranty. https://support.microsoft.com/en-gb/help/4515556/update-your-warranty-with-your-proof-of-purchase. God I really hope not. The all-new Xbox Elite Wireless Controller Series 2 features over 30 new ways to play like a pro, including adjustable-tension thumbsticks, wrap-around rubberized grip, and shorter hair trigger locks. This is a brand new controller right out of the box. I bought an extended warranty so I will send it in but chances are the replacement will fail as well. Warranty support may be limited or not available if you are no longer in the original purchase country, especially if you are in a country where Surface The Xbox Elite Series 2 is the best controller money can buy, but thanks to Argos, British Black Friday shoppers can get their hands on one and save a pretty huge amount in the process. So, short answer yes I believe you can as long as the country, you move to, is part of the ‘accepted limited warranty countries’. Diese Verlängerung gilt rückwirkend für bis dato verkaufte Elite Series 2 Controller. My right bumper on mine seems to be double pressing or not responding at random. Did this resolve the issue? Give it a few weeks, you will be mad again. The 90-day warranty … I went through all this pain with the Series 1, was hoping the Series 2 would fix all the button issues. Cookies help us deliver our Services. left a bad review in a follow up email and then Microsoft called me and made it right by replacing the controller for free. I get the controller in USA but I live in Mexico in case i could apply for a warraty can i take it here in Mexico or do I have to send it to USA? This extension applies retroactively for Elite Series 2 controllers sold to date. I’m really hoping it doesn’t fail the second time around. Member. I didn’t have any issues with my series 1 and it’s running great, but since it’s running great, I’m not going to make a post saying how perfectly fine a controller is working, but I might if it were broken. For how much people like to go on about how poorly made these are I sure see a lot of people using them, It’s been pointed out before, but dissatisfied customers are far more likely to be vocal than satisfied customers. By using our Services or clicking I agree, you agree to our use of cookies. I can only speak to my experience with just one defective controller. "To ensure your satisfaction, we’re extending the warranty coverage period on Elite Series 2 controllers from 90 days to 1 year from the date of purchase." Just the controller, no accessories. Hi there, can you help me out? left a bad review in a follow up email and then Microsoft called me and made it right by replacing the controller for free.
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